MSFH 2.0 Applicant Portal Terms

Modified on Thu, 18 Sep at 3:51 PM

Applicants who HAVE NOT yet received a MSFH Initial Inspection are able to complete the Prioritization Questionnaire in MSFH 2.0 to be sorted into an Inspection Group for accessing the Inspection Application. The following link can take you directly to the Applicant Portal: MSFH Applicant Portal

The My Safe FL Home Applicant Portal is the best source for current and latest information! The following case statuses are visible as Homeowners progress through My Safe FL Home 2.0:

CASE STATUS	STATUS UPDATE
Pending Prioritization Questionnaire Completion	If this message appears in your Applicant Portal, you must complete the Prioritization Questionnaire to be sorted into a group for accessing the Inspection Application.
Inspection Group 1 – 60+ Low-Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Inspection Group 2 – Other Low-Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Inspection Group 3 – 60+ Moderate Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Inspection Group 4 – Other Moderate Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Inspection Group 5 – General	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Inspection Application Submitted	The Inspection Application has been submitted and is waiting to be assigned to a Case Manager.
Inspection Application Under Review	A Case Manager has been assigned
Schedule and Complete Inspection	An Inspector will reach out to schedule an appointment for the Initial Inspection. Applicants should receive an email from the Applicant Portal with the contact information for Inspection Company.
Inspection RFI Response Pending	Issues identified during Inspection Application review will be sent by email to the Applicant as a Request for Information (RFI). Applicants must respond to the RFI within 60 days, otherwise the Inspection Application will be deemed withdrawn and administratively closed.
Mitigation Inspection Complete	The Initial Inspection Report results have been reported to the Program. The Inspection Company will provide a copy of the Initial Inspection Report directly to Homeowners for review.
Mitigation Inspection Incomplete	The Inspection Company is reporting that the Initial Inspection was not able to be completed. Please contact the Inspection Company directly to reschedule.
Indicate Interest in Grant Application	If you have received recommendations on your Initial Inspection Report you must re-enter the Applicant Portal and indicate interest if you would like to continue to the Grant Application.
Pending Grant Group Sorting	You have indicated interest in continuing to the Grant Application. Applicants must wait to be placed into applicable Grant Groups for accessing the Application.
No Recommendations – Cannot Proceed with App	If there are no Recommended Improvements in the Initial Inspection Report, the Homeowner will not be able to proceed with a Grant Application.
Grant Group 1 – 60+ Low-Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Grant Group 2 – Other Low-Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Grant Group 3 – 60+ Moderate Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Grant Group 4 – Other Moderate Income	You have been sorted into your Prioritization Group. Your Prioritization Group will determine the date a Grant Application will be made available to you.
Grant Group 5 – Cannot Proceed	Grant Group 5 contains Applicants of all ages who are above the Moderate-Income threshold. Group 5 Applicants are ineligible for Grants and will not be allowed to access Grant Application.
Grant Application Submitted	The Grant Application has been submitted and is waiting to be assigned to a Case Manager for review.
Grant Application Review	A Case Manager has been assigned and is performing the initial review.
Grant RFI Response Pending	Issues identified during Grant Application review will be sent by email to the Applicant as a Request for Information (RFI). Applicants must respond to the RFI within 60 days, otherwise the Grant Application will be deemed withdrawn and administratively closed.
Approved to Complete Recommended Work	Work can now begin on the Improvements recommended from the Initial Inspection Report. Please make sure to read the report and MSFH Homeowners Guide in their entirety to fully understand Program guidelines.
Final Inspection Requested	The Final Inspection Request has been submitted in the Applicant Portal and is waiting to be assisted to a Case Manager for review.
Final Inspection in Progress	An Inspector will reach out to schedule an appointment for the Final Inspection. Applicants should receive an email from the Applicant Portal with the contact information of their inspection company.
Final Inspection Not Completed	The inspection company is reporting that the Final Inspection was not completed. Please contact the inspection company directly to reschedule.
Submit Reimbursement Request	Final Inspection has been completed and report uploaded to the Applicant Portal by the Inspection Company. The Draw Request steps and required documentation should be submitted in the Applicant Portal for Case Manager review.
Draw Request Submitted	The Draw Request has been submitted and is pending review.
Draw Request Under Review	All draws undergo two reviews for quality assurance. Homeowners will be sent an email once the initial review and quality control reviews are complete or if additional information is needed.
Pending Draw RFI Response	Issues identified during Draw Request will be sent by email to the Applicant as a Request for Information (RFI). Applicants must respond to the RFI within 60 days, otherwise the Draw Request will be deemed withdrawn and administratively closed.
Draw Request Approved	The Reimbursement/Disbursement has been approved. Please allow at least three weeks for a payment to be issued and a check to arrive at the address provided as a part of the Draw Request - Payment Verification step.
Payment Processed	The payment has been sent by mail. Check payments cannot be delivered to an active USPS forwarding address will be returned to Department of Financial Services.
Case Closed - Initial Inspection Expired	Case closed status indicating that a Grant Application was not submitted within 24 months of the MSFH Program Initial Inspection and therefore the Applicant is no longer eligible for a Grant.
Case Closed - Grant Group 5	Case closed status indicating Group 5 Applicants that are ineligible for Grants and will not be allowed to access Grant Application.
Case Closed	Case closed status indicating the case has been denied, withdrawn or expired.
Case Closed – Reimbursement Received	Case closed status indicating that Grant Disbursement has been completed.
Case Closed - Duplicate	Case closed status indicating that there is already an existing case associated with the Applicant. Applicants who have previously received Grant Disbursement, or already had a case closed due to denial, withdrawal, or expiration are not able to create a new case.