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Whether you're facing challenges or need guidance, our MSFH Support Team is here to help.
Unlock valuable insights with our MSFH Knowledge Base! Our comprehensive articles guide you through the steps, statuses, and overall process for requesting a draw. By reviewing these resources, you'll gain a clearer understanding and streamline your reimbursement process. Don't miss out on this essential information—explore it all at this link: Draw Requests : Support Center.
This forum is your go-to place for asking questions, getting answers, and finding solutions related to draw requests. Our knowledgeable staff and community members are ready to provide the support you need. Feel free to post your queries and connect with others seeking assistance.
We recognize you may have questions specific to your case, and for those, please submit a Support ticket using this link: Submit a ticket : Support Center.
1 Votes
6 Comments
Amber - MSFH Support posted about 2 months ago Admin
Remember, there is a lot of information that can be found on our Knowledge Base! For answers to commonly asked questions regarding Initial Inspections and Grant Applications please use the following links:
Steps to Navigate Through the MSFH Program : Support Center
Scheduling an Initial Inspection : Support Center
Receiving an Initial Inspection Report : Support Center
Applying for a Hurricane Mitigation Grant : Support Center
0 Votes
Michele Cataldo posted 3 months ago
Does anyone know when you are given a decision for the initial application? Days? Weeks? Months!
1 Votes
gaspare barone posted 3 months ago
I have group # 1 but cant get into the grant application. They were supposed to call back today but no one did. Case # 130791
0 Votes
Lacy Cox posted 7 months ago
Just got the email that my reimbursement was approved! Big thanks for this program!
0 Votes
Amber - MSFH Support posted 7 months ago Admin
That is a great question! A list of case statuses and the corresponding status updates can be found on our MSFH Knowledge Base here: Applicant Portal Terms: Support Center.
Once you confirm with your contractor that the mitigation project is complete, and double check that all permits have been approved, the next step is to request a final inspection. The final inspection request is completed on the “Draw Request – Final Inspection Request” step. Each homeowner will only have one opportunity to request a final inspection. For additional information and video please use this link: How to request a final inspection? : Support Center.
1 Votes
Dani posted 7 months ago
I saw my status on Neighborly and I’m not quite sure I understand what it means. Everything is done for my project and I’d like to request my check to get the contractor paid.
1 Votes
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