What do the "Grant Group" statuses mean?

Modified on Thu, 10 Jul at 5:32 PM

If the case status in the Applicant Portal lists one of the following Grant Group statuses, there is no action to be taken at this time:

Grant Group 1 – 60+ Low-Income
Grant Group 2 – Other Low-Income
Grant Group 3 – 60+ Moderate Income
Grant Group 4 – Other Moderate Income
Grant Group 5 – General

Please continue to monitor the Program’s website, MySafeFLHome.com, for updates and information as they become available.

Once assigned to a Grant Group, Applicants cannot modify the information provided in the Questionnaire, as it was verified as true and accurate on the date of signing.

PLEASE NOTE: Grant Group 5 contains Applicants of all ages who are above the Moderate-Income threshold. Based on funding, Group 5 Applicants may be able to access the Inspection Application once it opens. However, Group 5 Applicants are ineligible for Grants and will not be allowed to access Grant Application.

If you need technical assistance with your Neighborly Account Portal, such as resetting your password or unlocking your account, please contact Neighborly Help Support. For detailed instructions, refer to the article "How do I request technical assistance for the online portal? : Support Center" in the MSFH Knowledge Base.