The following statuses are visible as homeowners progress through the draw request process.
DRAW REQUEST STATUS | STATUS UPDATE |
Draw Request Submitted | The Draw Request has been submitted and is pending review. |
Draw Request Under Review | All draws undergo two reviews for quality assurance. Homeowners will be sent an email once the initial review and quality control reviews are complete or if additional information is needed. |
Draw Request Not Approved - Pending Applicant Response | Issues identified during review will be sent by email to the Applicant as a Request for Information (RFI). The email will list what information is needed and include instructions on how to submit documentation. RFI Responses must be received within 60 days, otherwise the Grant Application will be deemed withdrawn and administravely closed. |
Draw Approved, Payment Pending | The Reimbursement/ Disbursement has been approved. Please allow at least three weeks for a payment to be issued and a check to arrive at the address provided as a part of the Draw Request - Payment Verification step |
Payment Sent | The payment has been sent by mail. Check payments cannot be delivered to an active USPS forwarding address and will be returned to Department of Financial Services. |
PLEASE NOTE: Processing time varies for each case and all draws are processed in the order they are received.
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